Windows XP Dongle Driver Uninstall
The information provided is for help with Commtest Instruments products:
- Ascent® software
Uninstalling the dongle driver
- Leave the dongle connected to your PC (if you have already removed the dongle plug it in again now).
- From the Windows Start menu select Settings>Control Panel.
This opens the Windows Control Panel. Near the bottom of the list you will see an item called 'System'.
- Double-click 'System' to open the System Properties window.
- Click the 'Hardware' tab to open this page then click Device Manager.
- The dongle driver will be highlighted with a yellow question mark. (If you cannot see this because you have removed the dongle, close this window and plug the dongle back in. Now re-open this window using Start>Settings>Control Panel then double-click 'System'.)
- Right-click the HASP dongle driver and select Uninstall (the HASP4 USB number may differ from that shown here).
- You will be prompted to confirm the removal - click OK.
- Close all other windows.
This completes the dongle driver uninstallation. Now you need to reinstall the dongle driver to successfully run Ascent.
FAQ ID: 13252 Last Reviewed: 28 September 2004