There are several ways to contact us, depending on what you require.
Orders / Sales
Contact the Commtest distributor closest to you for information on acquiring Commtest Instruments and accessories:
For technical support, please email Commtest.email@example.com or call us:
Toll free: 877 582 2946
Toll: +1 832 266 1959
+64 3 943 0700
Returns & Repairs
If your local distributor or Commtest Support has advised you to send your instrument in for repair, it is essential that you contact us prior to shipping to obtain your RMA number.
Once you have received your number, please complete the relevant Return Material Authorization (RMA) form:
TIP: We recommend you upgrade your instrument and software to the latest available versions. Doing so is free and known to resolve issues.
TIP: The problem might be with a cable rather than your instrument - Click here to learn how to test your cables for faults.
Calibration - North America - SCOUT & vbSeries only
If you are in North America and need to calibrate your SCOUT or vbSeries instrument, you can send it to the GE Bently Nevada facility in Minden, Nevada.
Before you send your instrument in, you will need to obtain your RMA number. To do this, please click here to fill out this form or contact us:
T: 1-800-227-5514, ext 1259
MORE: Click here to learn about the additional calibration options available.
22 Moorhouse Avenue
T: +64 3 943 0700
F: +64 3 943 0727
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